Bad Service, a Common Problem in Dickinson, North Dakota

A couple of days ago, I had a problem at a restaurant in Dickinson.  In the past, I had recommended this restaurant to people.  I said that the service was good in this restaurant because the husband and wife owners were always there, waiting on tables, seating customers, checking on customers, making drinks, and serving as cashiers.  A couple of days ago I walked out of this restaurant due to not be waited on.

I wrote a review of this restaurant on the website “Yelp”.  I read other reviews of this restaurant on “Yelp”, and was surprised to see that the very same thing had happened to other customers.  Other customers had had to walk out for not being served, and other customers had been treated very rudely.

I went and read the reviews for the Players Sports Bar on “Yelp”, and found that there were about four or five reviews complaining of bad service, which is what I had experienced.  I then read on “Yelp” all the other reviews for all of the restaurants that I had eaten at in Dickinson, and bad service was common complaint.  Eventually, I started to see reviews that started out saying, “…this is Dickinson, you are not going to find a good restaurant…this one is worse than usual…”

If you have lived in Dickinson for even a short while, you will see “Help Wanted” signs in most restaurants in Dickinson, and most retail stores in Dickinson.  One reason for this is that there are many jobs in Dickinson that pay more than restaurant or retail jobs, so there is currently a shortage of restaurant and retail workers.  So, the wait staff or bartender that served you, that wasn’t good at their job, or wasn’t friendly, was possibly the only person available, or the best of the lot that was not a very good lot.

Additionally, the restaurant that I went to a couple of days ago and walked out of for not being waited on, that I used to recommend, they are very busy.  I believe that the husband and wife owner have come to the point that they believe they don’t have to be nice to every customer, they have enough customers.

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